A Trusted Traveller Program Violation Card is a notification issued by U.S. Customs and Border Protection (CBP) or Canada Border Services Agency (CBSA) when a member of a Trusted Traveller Program (like Global Entry, NEXUS, SENTRI, or TSA PreCheck) is found to have violated the program’s terms and conditions. This notice typically outlines the specific violation and the consequences, which can include suspension or revocation of membership.
Terms & Conditions of NEXUS Membership
Travellers receiving their NEXUS Membership are usually cautioned to obey the conditions of the Membership, although one wonders how many actually do!
As a boutique Canadian law firm practising in a niche area (we focus on Indirect Tax, Customs and International Trade matters) we often get inquiries from small businesses and even travellers seeking to appeal various tax assessments, customs infractions, seizures and the like.
The most basic question we are asked is “how can I appeal this?”.
If you disagree with a decision made by the Canada Border Services Agency (CBSA) regarding imported goods, you may have the right to administratively appeal the decision under section 60 of the Customs Act. Recently, key CBSA administrative materials which govern this procedure were updated with the aim to “streamline” this process. The result contains both good and bad news for parties hoping to resolve disputes before escalating to further tribunals or courts.